Legal notice

Last updated: 30 July 2026

This Legal Notice provides information about the ownership and operation of the Routisca website and online store.

Business Operator

Business name: Routisca
Business type: Sole proprietorship
Website: routisca.com
Email: contact@routisca.com
Customer support and WhatsApp: 01797902834
Outgoing order-confirmation number: 09644553630

Routisca is operated from Bangladesh and currently sells and delivers products only within Bangladesh.

Customer Communication

Customers may contact Routisca through:

Telephone: 01797902834
WhatsApp: 01797902834
Email: contact@routisca.com

Customer-contact channels are available 24 hours a day. Response times may vary depending on message volume, verification requirements and the nature of the enquiry.

Calls from 09644553630 are primarily used by Routisca for outgoing order verification and confirmation. This number may not be available for incoming calls outside operational calling hours.

Return Address Notice

The business address displayed in this Legal Notice is provided for business-identification and correspondence purposes.

Customers must not send products, parcels or returns to this address without receiving prior written approval and return instructions from Routisca.

After a return request has been reviewed and approved, Routisca will provide the appropriate return address, courier instructions and reference information.

Routisca may refuse responsibility for parcels sent without prior approval or without following the provided return instructions.

Website Ownership

The Routisca website, brand name, logo, original written content, product presentations, graphics, photographs, advertising materials and other original creative assets are owned by Routisca or used with permission from their respective owners.

No part of the website may be copied, republished, distributed, modified, reproduced, commercially exploited or presented as another business’s material without prior written permission.

Product names, brand names, trademarks and logos belonging to third-party manufacturers remain the property of their respective owners. Their appearance on the Routisca website does not automatically mean that Routisca is officially affiliated with, endorsed by or appointed as an authorized retailer by every displayed brand.

Routisca will only claim official brand authorization where such authorization has been formally granted and remains valid.

Website Platform

The Routisca online store is hosted and operated using Shopify’s ecommerce platform.

The use of Shopify as a technology provider does not mean that Shopify manufactures, supplies, verifies, endorses or assumes responsibility for products sold by Routisca.

The purchase contract for products displayed on routisca.com is between the customer and Routisca, subject to Routisca’s applicable store policies.

Product Information

Routisca makes reasonable efforts to ensure that product names, descriptions, prices, photographs, stock information, ingredients, sizes and usage information are accurate.

However:

Product manufacturers may change packaging, labels, ingredient lists, artwork, manufacturing locations or batch-code formats without prior notice.
Product appearance may differ slightly because of photography, lighting or display settings.
Typographical, pricing, stock or technical errors may occasionally occur.
Availability is not guaranteed until an order has been verified and confirmed.

Where a material error affects an order, Routisca may contact the customer to correct, modify or cancel the order before dispatch.

Skincare Disclaimer

Product descriptions, skincare routines, ingredient explanations and usage recommendations published by Routisca are provided for general informational purposes only.

They do not constitute medical advice, diagnosis or treatment and should not replace advice from a qualified doctor, dermatologist or other healthcare professional.

Customers are responsible for reviewing ingredients, following manufacturer instructions and performing an appropriate patch test before using a new product.

Individual results and skin reactions may vary.

External Links

The Routisca website may contain links to third-party websites, payment providers, social-media platforms, manufacturers, couriers or other external services.

Routisca does not control every external website and is not responsible for its independent content, availability, security, products, representations or privacy practices.

Accessing an external website is at the visitor’s own discretion and may be subject to the third party’s separate terms and policies.

Store Policies

Purchases and use of the Routisca website are also governed by the following policies:

Terms and Conditions
Privacy Policy
Shipping and Delivery Policy
Return, Refund and Exchange Policy
Cancellation and Cash on Delivery Policy
Authenticity Guarantee
Contact Information

This Legal Notice should be read together with those policies.

If there is an inconsistency between general wording in this Legal Notice and a policy specifically governing an order, delivery, return, payment or privacy matter, the more specific policy will apply, subject to applicable law.

Limitation of Notice

Nothing in this Legal Notice is intended to exclude, restrict or override any consumer right or business obligation that cannot legally be excluded under the laws of Bangladesh.

Routisca may update this notice to reflect changes to its business, contact information, website, services or legal obligations.

The latest version will be published on routisca.com with its updated revision date.

Governing Law

This website and Legal Notice are governed by the applicable laws of Bangladesh.

Customers are encouraged to contact Routisca first so that any concern can be reviewed and resolved. Nothing in this notice prevents a customer from contacting an appropriate consumer-protection authority or seeking any remedy available under applicable law.